FAQ

What is the shipping time for my order?

• We typically process orders within 2 business days, and shipping takes approximately 7 to 12 business days. Please allow 10 to 14 business days to receive your package.

What payment methods do you accept?

• We accept various payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay.

Can I track my order?

• Yes, once your order is shipped, you will receive a shipping confirmation email with a tracking link to monitor the status of your package.

Are all P.C.A items uniquely designed? 

• Yes, we take pride in having unique art for others to wear. Some of our pieces are inspired by other art but all is unique. 

What is your return policy?

• We accept returns within 14 days of receipt. The item must be unworn, unwashed, and in its original condition. Please contact us at prettychaosapparel@gmail.com to initiate a return.

Are there any items that cannot be returned?

• Yes, for hygiene reasons, intimate apparel and accessories like earrings are non-returnable. Additionally, items marked as final sale or purchased during clearance sales are ineligible for returns.

How do I contact customer support?

• You can reach our customer support team by emailing us at prettychaosapparel@gmail.com. We will respond to your inquiry within 24 to 48 hours.

Do you offer exchanges for different sizes or colors?

• Yes, we offer exchanges for different sizes or colors. Please follow our return process, and when contacting us, indicate your preference for an exchange.

Do you have a size chart for your products?

• Yes, we provide a detailed size chart on our website to help you find the perfect fit for your desired item.

Are your products ethically made and environmentally friendly?

• Yes, we prioritize ethical practices in our production process and strive to be environmentally responsible. We work with suppliers who share our values and commit to sustainable manufacturing.